UNDER CONSTRUCTION! Please excuse our appearance while we update our support documentation. Check back soon for new resources!
The following resources have been compiled to help accomplish PHL PreK-specific tasks in ChildWare (PDF viewer is required, and links open in new window):
ChildWare 2.0 Documentation
Intro to ChildWare 2.0
Documentation Uploads 2.0
Entering, Applying, and Enrolling a Child in ChildWare 2.0
Attendance Tracking, Attendance Reports, Site Closures, and Exploring Exports in ChildWare 2.0
Attendance Tracking, Attendance Reports
Site Closures
Exploring Exports
Kindergarten Transition Notes in ChildWare 2.0
Staff Records – Editing, Managing, and Discharging in ChildWare 2.0
Discharging Children and Re-enrolling Returning Children in ChildWare 2.0
Support for ChildWare 2.0 Users
- Clearing History in the Chrome Browser
- Hard Refresh Instructions
- Using Advanced Filters and Queries in ChildWare 2.0 2020
- Using the Bug Report vs Sending an Email to the PHMC Help Desk
CHILDWARE 1.0
- Using the Document Center
- Uploading Documents Webinar
- Attendance & Time Tracker Guide
- PHLpreK Required Child Data Instructions
ChildWare 1.0: Child Information:
- PHLpreK Discharge Summer Instructions
- PHLpreK Summer to Preenroll Instructions 2019
- Adding Health Assessments
- PHLpreK Discharge-instructions
- Entering Child Emergency Contacts
- Health Tab Layout and Functionality
ChildWare 1.0 User Management:
- Login Support
- Managing User Accounts
- Managing Your User Account
- Creating NEW Rate Schedules with Bulk Service Upgrades
- Updating Care Rate Tables
ChildWare 1.0 Training Sessions:
- ChildWare Child Assessment and Outcomes (PPT)
- ChildWare CCIS Subsidy Verification (PPT)
- ChildWare Developmental Screening (PPT)
- ChildWare Kindergarten Transition (PPT)
- ChildWare Staff Qualifications (PPT)
- Childware Attendance and Meals (PPT)
- ChildWare Physical Assessments Screenings and Immunizations Reporting (PPT)
Childware 1.0 Videos:
- How-To Video: CCIS Verification Tracking
- How-To Video: Child Assessments/Outcomes
- How-To Video: Developmental Screening
- How-To Video: Kindergarten Transition
- How-To Video: Staff Qualifications
- How-To Video: Attendance
- How-To Video: Assessment Screenings and Immunization Reporting
- How-To-Video: Child and Family Billing