PROVIDER SUPPORT

ChildWare includes online support, documentation, and training features.

While the ChildWare Team is always only a phone call or email away, we’ve also provided a range of online tools to help providers problem-solve and engage in self-directed learning on their own time, at their own pace.

manual USER MANUAL: A detailed guide to all ChildWare’s functions. We are currently in the processing of updating the manual after which it will be 100% searchable.
troubleshoot TROUBLESHOOTING PAGE: Here, we provide quick answers to some of the most commonly asked questions. If you have a suggestion for this section, email us!
how-to HOW-TO GUIDES: In-depth overviews and tutorials demonstrating how to use ChildWare for specific functions.
search SEARCH FUNCTION: If you can’t find what you’re looking for by browsing, you can always do a quick search.
doc PHL PreK USER TIPS: Get started faster with ChildWare overviews and tutorials for functions specific to PHL PreK programs.