Why Can’t I Delete This Child’s Record From the System?

Would you believe us if we said that deleting a child’s record causes a rip in the space/time continuum?

Yea, we wouldn’t believe us either, but it can cause some pretty big problems in the system. Each child’s record is connected to multiple points in the system and deleting the record without first removing those connections causes data errors. There is really no reason to delete a child’s record. If they are no longer at your center, you can discharge them. If they did not actually enroll in your center, you can set their status to “Did Not Enroll”.

If you have duplicate records and you’d like to delete one, email us at childware@phmc.org  and we’ll gladly delete the child’s record (and all the associated connections) for you.