ChildWare

ChildWare

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  • HOME
  • ABOUT
    • About ChildWare
    • State-Specific Software
    • Targeted TA
    • Policies and Procedures
    • Becoming a ChildWare User
  • QUALITY MANAGEMENT
    • QUALITY MANAGEMENT
    • Keystone STARS
    • DHS Compliance
  • PROVIDER SUPPORT
    • PROVIDER SUPPORT
    • PHL PreK Users
    • Basic Overview
    • ChildWare Documentation
    • How To Guides
    • How To Videos
    • Troubleshooting
    • User Manual
  • CONTACT
  • LOGIN

How To Guides

question Recent Changes

  • New Staff Orientation
  • Adding a New Child
  • User Support: Logging In
  • Quick Links for PHL PreK Users
  • Case Notes and Events

calendar Attendance Guides

  • Attendance & Time Tracker Guide

bill Billing Guides

  • Preparing Child Records for Billing
  • Billing for Partial Billing Cycles
  • Billing Adjustments
  • Subsidy Reconciliation
  • How-To Video: Child and Family Billing
  • Updating Care Rate Tables
  • Creating NEW Rate Schedules with Bulk Service Upgrades

info General Guides

  • To Do List
  • Case Notes and Events
  • Customized Event Reminders
  • Document Management Guide
  • Photo Guide
  • Batch Updates for Child Records
  • Customized Referral Sources
  • Viewing & Printing Reports

user User Account Guides

  • Managing User Accounts
  • Managing Your User Account

  Head Start Guides

  • Military Veterans
  • Parent/Guardian Relationships
  • Father Engagement Tracking
  • Head Start Missing Data Check on Discharge
  • Family Service Tracking

Provider Support

  • Provider Support
  • PHL PreK Users
  • Basic Overview
  • How To Guides
  • How To Videos
  • Troubleshooting
  • User Manual
  • PROVIDER SUPPORT
    • ChildWare Documentation

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ALL CLEAR May 16, 2023

Thank you for your ongoing patience and understanding as our parent company PHMC's Information Technology team continues to respond to and rectify the attempted ransomware attack that took place on May 8, 2023. The application has now been turned back on to user access!

Note that users may experience slowness in the application or page errors as there is a higher than normal volume of users accessing the system at this time.

The help desk has also been restored. Moving forward, please use helpdesk@phmc.org to log a help desk ticket. Remember to identify yourself as a ChildWare customer as this application is shared by other PHMC systems.



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