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helpdesk@phmc.org

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GENERAL MAILING INFORMATION

Contracts, payments and general mail should be addressed to:

Public Health Management Corporation
Attention: ChildWare
LM 500, Lower Mezzanine
East Tower
1500 Market Street
Philadelphia, PA 19102

PAYMENTS

Payments should be made out to Public Health Management Corporation.

Be sure to include a copy of your invoice with your payment and/or include the invoice number or "Your agency's name" and "ChildWare" in the memo line of your check.

Need Assistance?

ALL CLEAR May 16, 2023

Thank you for your ongoing patience and understanding as our parent company PHMC's Information Technology team continues to respond to and rectify the attempted ransomware attack that took place on May 8, 2023. The application has now been turned back on to user access!

Note that users may experience slowness in the application or page errors as there is a higher than normal volume of users accessing the system at this time.

The help desk has also been restored. Moving forward, please use helpdesk@phmc.org to log a help desk ticket. Remember to identify yourself as a ChildWare customer as this application is shared by other PHMC systems.

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