The ChildWare Team

PHMC is a nonprofit public health institute that creates and sustains healthier communities. PHMC uses best practices to improve community health through direct service, partnership, innovation, policy, research, technical assistance and a prepared workforce. PHMC has served the region since 1972.

Dr. Gail Farally- Semerad, Program Manager.
Gail was hired as the ChildWare Training and Support Specialist in 2017 and was promoted to Program Manager in 2019. Gail has extensive experience in information technology training and support in the higher education system, including work at Bryn Mawr College, St. Joseph’s University, Widener University, Immaculata College, and Delaware County Community College. Gail received her Ed.D in Academic Leadership from Widener University and her Masters degree is in Adult Learning, which is the concentration of her research. Gail has taught undergraduate and graduate level classes at several colleges. Gail’s mantra is “Learning is an Act of HOPE.” (Dr. Carol Kasworm). Gail currently serves on three local executive board of directors that focus on adult education and civic engagement.  Her happy place is the Outer Banks, NC.

Heather Greenfield, MS, Data Systems and Reports Analyst:
Heather holds professional degrees in computer science and educational instruction from Drexel University, but found a professional passion working with data. In nearly a decade at PHMC, Heather worked on many exciting projects in the Family and Early Education group that honed her reputation for Microsoft Excel wizardry. In her current role as business analyst for ChildWare, Heather writes requirements for enhancements, deep-dives into the system to troubleshoot issues, and creates ad hoc reports and analyses. A large part of that work supports accurate and complete collection of data for the PHLpreK program. She also maintains custom Excel-based caseload management tools and occasionally codes macros for other programs, and acts as a data/Excel consultant on spreadsheet design best practices and reporting within the department.